State Farm® Insurance Agent Trey Rhodes III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
A. D.
February 13, 2025
5
out of
5
rating by A. D.
"Carlotta Santa Ramana was SUCH a pleasure to work with! I felt comfortable speaking with her regarding insurance for my vehicles and home. It didn't FEEL like she was ONLY interested in making a sale; rather that she cared that I understood the problem. Her customer service and attempt to educate, in my opinion, was ABSOLUTELY TOP TIER, especially given today's customer service climate. You all are lucky to have her! Thank you, Carlotta!!!🌞"
We responded:
"Thank you, A. D., for sharing your experience! I'm delighted to hear that Carlotta made you feel at ease and provided exceptional service. Her dedication to ensuring you understood everything truly sets her apart. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out!"
Kolby Smith
February 7, 2025
5
out of
5
rating by Kolby Smith
"Carlotta was awesome! Very helpful, great attitude, she’s definitely the reason I chose State Farm and she’s the reason I’ll keep using them!"
We responded:
"I'm glad to hear that Carlotta made such a positive impact on your experience, Kolby! Her helpfulness and great attitude truly shine through. We're grateful to have her on our team and delighted that you've chosen to stay with us. If you ever need anything or have questions, feel free to reach out!"
wesley kerr
February 4, 2025
5
out of
5
rating by wesley kerr
"Carlotta was able to get us a home and auto bundle that saved us much more than the competition! Switch over today!"
We responded:
"Thank you, Wesley! I'm happy to hear that Carlotta was able to assist you with your insurance needs. We appreciate your recommendation and are here to help with any future insurance needs you may have. Feel free to reach out anytime!"
Gabby Overall
February 3, 2025
5
out of
5
rating by Gabby Overall
"My husband and I were searching for better rates on our auto insurance. Carlotta Santa Romana reached out to us from an online request we had made. She was very polite, helpful and very relatable. She not only had the rates we were looking for but she beat the price with better coverage on our homeowners policy as well. After we got off the phone call my husband said ,”I feel like we were sitting on our porch talking with the neighbors next door.” If you’re looking to shop insurance give Trey Rhodes State Farm a call and ask for Carlotta!"
We responded:
"Thank you so much, Gabby! I'm glad Carlotta could help you and your husband find the rates and coverage. It's fantastic to know the experience felt like chatting with a neighbor! If you ever have more questions or need anything else, feel free to reach out. We're always here to assist!"
Rocky E.
January 31, 2025
1
out of
5
rating by Rocky E.
"Never heard of an insurance agent that takes 3 weeks and counting to get a police report. Police say report has been completed week ago. When I finally spoke to Trey Rhodes today, he said it wasn’t his job to get the accident report, it was mine. Find a better agent!"
Rocky Esposita
January 31, 2025
1
out of
5
rating by Rocky Esposita
"I had a hit and run almost 3 weeks ago. Trey Rhodes literally told me on the phone today “It’s not my job to get the accident report. If you want to go to the police station and get the police report yourself, then we can move forward.” This is a State Farm insurance agent saying this. It’s not his job to get the accident report. Apparently it’s yours if you use Trey Rhodes. So, that’s the kind of Insurance Agents you are looking at."
Paul Ofremu
January 30, 2025
5
out of
5
rating by Paul Ofremu
"I had the pleasure of working with Carlotta, and I can't recommend them highly enough! From the moment I reached out for an insurance quote, they were incredibly professional, responsive, and thorough. Carlotta took the time to understand my needs and provided me with several clear options that fit my requirements. They patiently answered all my questions, explaining the details of each plan in a way that made it easy to understand. The entire process was smooth, and I felt confident that I was getting the best coverage at a competitive price. Thank you, Carlotta, for your exceptional service – I truly appreciate your help in finding the right insurance for me! I will definitely be recommending you to friends and family."
We responded:
"Thank you, Paul, for sharing your experience! I'm glad Carlotta provided such amazing service and helped you find the right insurance coverage. We truly appreciate your recommendation and are here for any future needs or questions you might have."
scott gaschler
January 17, 2025
5
out of
5
rating by scott gaschler
"Wow What an awesome experience/ when you talk about customer service: she takes everything to another level: most things are transactional / she was definitely relational / I had the best conversation/ she would agree / what an asset to your company 💪💪"
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to know that our team member provided such exceptional service and made your conversation memorable. It's wonderful to have someone who truly connects with our customers. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Tim Hall
January 7, 2025
5
out of
5
rating by Tim Hall
"Lorrie was absolutely fantastic taking care of my insurance needs quickly and professionally. She helped me with several different insurance issues and sent the appropriate documentation to me quickly to electronically sign. She even laughed at my corny jokes! A professional in every since and I highly recommend her."
We responded:
"Thank you, Tim, for your review! I'm glad Lorrie took care of your insurance needs efficiently. I'm glad she could assist with your insurance issues and even share a laugh with you. We appreciate your recommendation and look forward to assisting you with any future needs!"
Buddy Taylor
January 6, 2025
5
out of
5
rating by Buddy Taylor
"This is a fantastic agency!"
We responded:
"Thank you for sharing your feedback! We're happy you had a great experience with our agency. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Kevin Tully
January 6, 2025
5
out of
5
rating by Kevin Tully
"Outstanding service, Lorie Kurger was outstanding. She did you proud. I could not have asked for better"
We responded:
"Kevin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Patricia Tubb
January 3, 2025
5
out of
5
rating by Patricia Tubb
"Carlotta super helpful and demonstrated a willingness to go out of her way to help me resolve an issue. Why have an agent at all if you can't pick up the phone and speak to them directly? Know that they have your back? I think it's very sad that businesses have decided that impersonal communications via an APP is the way to go. Why should we accept that?"
We responded:
"Thank you, Patricia, for sharing your thoughts! I'm glad to hear that Carlotta was able to assist you and go the extra mile in resolving your issue. We truly value the personal connection and are committed to being available for our customers. Your feedback on communication methods is important to us, and we'll continue to strive for a balance that meets your needs. If you have any more questions or need assistance, feel free to reach out anytime!"
Carly Deep
December 13, 2024
5
out of
5
rating by Carly Deep
"Carlotta has been amazing at helping us find the best bang for our buck! Her hours were super flexible for us as we have young children and my husband works days and I work nights. She was very knowledgeable and easy to understand. She answered any and all questions we had. She was easy and quick to get in touch with as well. We are extremely grateful for all her help and patience with many questions. I would recommend anyone who's looking for home or auto insurance to reach out to her with all your questions and needs."
We responded:
"Thank you so much, Carly, for sharing your experience with Carlotta! I'm glad to hear that she was able to accommodate your schedule and provide the information you needed. We're grateful for your recommendation and are here to assist with any future insurance needs or questions you may have."
SARA BUTLER
November 26, 2024
5
out of
5
rating by SARA BUTLER
"Trey Rhodes State Farm office is the absolute BEST. I've had them for 10+ years and nothing would make me switch. They're always super kind and helpful. Rates are reasonable and I've never had an issue with coverage. I highly recommend Trey Rhode's office(s) specifically. Special shout to to Brandy & Danielle. Thank you guys for all you do!"
We responded:
"Sara, thank you so much for your wonderful review! We're happy to have had you with us for over a decade. It's great to know that our team, especially Brandy and Danielle, have made such a positive impact on your experience. We're grateful for your recommendation and look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out!"
Tokyo Redneck
November 22, 2024
5
out of
5
rating by Tokyo Redneck
"Rebekah was extremely friendly, knowledgeable and will point you in the direction that is best for you, not herself or Statefarm. 10/10"
We responded:
"Rebekah is indeed a fantastic part of our team! I'm glad you found her friendly and knowledgeable. It's wonderful to know she guided you in the best direction for your needs. Thanks for the 10/10 rating! If you ever need further assistance, we're here to help."
B R
November 13, 2024
1
out of
5
rating by B R
"Don’t waste your time or money with this company. They will not care about any claims filed and don’t treat you well."
We responded:
"B R, Thank you for your feedback. We’re sorry to hear that you’ve experienced issues with your claim and would like to help. We strive to provide attentive support to every customer, especially during the claims process. Please reach out to Heidi at (770) 253-2055 so we can discuss the specifics of your claim and work with your claim representative to find a resolution. Each claim is reviewed in line with the terms and limits of your policy, and we’re committed to ensuring you receive the assistance you need."
Joe Allen
November 8, 2024
5
out of
5
rating by Joe Allen
"Emily at Trey Rhodes state farm- thank you, Had to wait until last minute to call insurance as I didn't have all the information on camper I was purchasing to get insurance and quote. Called right before closing time to Trey Rhodes state farm and nice young lady named Emily picked up the phone. I explained in detail what was going on and what I needed. She gave me an after hour phone number, I called it back and she worked with me through the whole process with great patience and completed the process quickly on her end. EMILY at Trey Rhodes state farm did an outstanding job and helped my family. Thank you very much Emily!!!"
We responded:
"Joe, thank you for sharing your experience! I'm happy to hear that Emily was able to assist you efficiently, especially given the last-minute nature of your call. Her patience and dedication to helping your family with the camper insurance are truly commendable. We appreciate your kind words and are always here to help with any future needs. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
Mary Terry
September 26, 2024
5
out of
5
rating by Mary Terry
"Lorrie worked to get my issue solved and help me get the coverage we needed! She is great at what she does -always so helpful and willing to go above and beyond to get it done!!"
We responded:
"Mary, thank you for your review! I'm glad Lorrie was able to assist you in resolving your issue. She is a great part of our team! We appreciate your kind words and look forward to assisting you with any future needs. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
Jessi Clark
August 6, 2024
5
out of
5
rating by Jessi Clark
"After recently totaling my car, I have had to go through the motions of all things that come with it and Cassidy and Rebekah at State Farm- Trey Rhodes office have been wonderful. Everything considered, this whole process has been painless and easy. Everyone has followed up promptly and made this as smooth and expedited as it could be. Highly recommend!"
We responded:
"Jessi, thanks a lot for your review! I'm glad to hear that Cassidy and Rebekah made the process smooth and easy for you. Your recommendation means a lot to us. If you need anything else, we're here to help! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
James Sennett
July 18, 2024
5
out of
5
rating by James Sennett
"Jolene worked with me very patiently and kindly over more than a week of back-and-forth phone calls, many questions and clarifications and lots of other confusing stuff. I really appreciated her help and her always positive attitude. She is the best."
We responded:
"James, thank you so much for your review! I'm happy to hear that Jolene was able to assist you. Her positive attitude and dedication are truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
Lorrie Koger
July 3, 2024
5
out of
5
rating by Lorrie Koger
"I Love This Office. The best customer service, you could not ask for better!!"
We responded:
"Thank you, Lorrie! We are thrilled to hear you had the best customer service experience at our office! We are happy to have provided you with excellent service and look forward to assisting you in the future. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
Kendall Calhoun
June 24, 2024
5
out of
5
rating by Kendall Calhoun
"I have been using State Farm for years, and they are always helpful. BUT I recently worked with Cassidy Carter, and she was exceptionally helpful and she did not waste any time getting me what I needed! I would recommend her to anyone! Thank you Cassidy!! I wish more people had your work ethic today!!"
We responded:
"Kendall, I'm thrilled to hear about your exceptional experience with Cassidy! We're pleased she provided you with prompt and efficient service. Thank you for recognizing her outstanding work ethic – we're grateful to have her on our team! If you need anything else, feel free to reach out. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
Jackie Raihl
June 15, 2024
5
out of
5
rating by Jackie Raihl
"Working with Julie Holmes was nothing short of amazing. She answered all of our MANY questions, helped us feel comfortable about both our home and auto insurance, and walked us through each step of the process. I HIGHLY recommend working with her!"
We responded:
"Jackie, your positive feedback about working with Julie is truly appreciated! We're pleased to hear that she provided exceptional service, answered all your questions, and guided you through your home and auto insurance needs. If you have any more questions or insurance needs in the future, feel free to reach out to our office. Thank you for recommending us! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
Tonya Sparks
May 31, 2024
5
out of
5
rating by Tonya Sparks
"Jolene has been fantastic to work with...I'm a novice when it comes to insurance and she has been really patient, kind, informative and understanding."
We responded:
"Tonya, we are so happy to see your praise about Jolene! She really does ensure our clients are educated and empowered! We really are lucky to have her on the team. Should you need anything else, please feel free to reach out! Thank you for choosing our team! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
Teri
May 15, 2024
5
out of
5
rating by Teri
"ATTENTION TO DETAIL & ACCURACY‼️‼️ I've been with them for over 15 years. Customer service is immaculate"
We responded:
"Teri, we're ecstatic to have had the opportunity to serve you for over 15 years! Your emphasis on our attention to detail and accuracy means the world to us. We're pleased to hear that you find our customer service immaculate. Thank you for your continued trust and loyalty! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"