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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Allen

November 8, 2024

5  out of  5
rating by Joe Allen
"Emily at Trey Rhodes state farm- thank you, Had to wait until last minute to call insurance as I didn't have all the information on camper I was purchasing to get insurance and quote. Called right before closing time to Trey Rhodes state farm and nice young lady named Emily picked up the phone. I explained in detail what was going on and what I needed. She gave me an after hour phone number, I called it back and she worked with me through the whole process with great patience and completed the process quickly on her end. EMILY at Trey Rhodes state farm did an outstanding job and helped my family. Thank you very much Emily!!!"
We responded:
"Joe, thank you for sharing your experience! I'm happy to hear that Emily was able to assist you efficiently, especially given the last-minute nature of your call. Her patience and dedication to helping your family with the camper insurance are truly commendable. We appreciate your kind words and are always here to help with any future needs. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Mary Terry

September 26, 2024

5  out of  5
rating by Mary Terry
"Lorrie worked to get my issue solved and help me get the coverage we needed! She is great at what she does -always so helpful and willing to go above and beyond to get it done!!"
We responded:
"Mary, thank you for your review! I'm glad Lorrie was able to assist you in resolving your issue. She is a great part of our team! We appreciate your kind words and look forward to assisting you with any future needs. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Jessi Clark

August 6, 2024

5  out of  5
rating by Jessi Clark
"After recently totaling my car, I have had to go through the motions of all things that come with it and Cassidy and Rebekah at State Farm- Trey Rhodes office have been wonderful. Everything considered, this whole process has been painless and easy. Everyone has followed up promptly and made this as smooth and expedited as it could be. Highly recommend!"
We responded:
"Jessi, thanks a lot for your review! I'm glad to hear that Cassidy and Rebekah made the process smooth and easy for you. Your recommendation means a lot to us. If you need anything else, we're here to help! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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James Sennett

July 18, 2024

5  out of  5
rating by James Sennett
"Jolene worked with me very patiently and kindly over more than a week of back-and-forth phone calls, many questions and clarifications and lots of other confusing stuff. I really appreciated her help and her always positive attitude. She is the best."
We responded:
"James, thank you so much for your review! I'm happy to hear that Jolene was able to assist you. Her positive attitude and dedication are truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Lorrie Koger

July 3, 2024

5  out of  5
rating by Lorrie Koger
"I Love This Office. The best customer service, you could not ask for better!!"
We responded:
"Thank you, Lorrie! We are thrilled to hear you had the best customer service experience at our office! We are happy to have provided you with excellent service and look forward to assisting you in the future. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Kendall Calhoun

June 24, 2024

5  out of  5
rating by Kendall Calhoun
"I have been using State Farm for years, and they are always helpful. BUT I recently worked with Cassidy Carter, and she was exceptionally helpful and she did not waste any time getting me what I needed! I would recommend her to anyone! Thank you Cassidy!! I wish more people had your work ethic today!!"
We responded:
"Kendall, I'm thrilled to hear about your exceptional experience with Cassidy! We're pleased she provided you with prompt and efficient service. Thank you for recognizing her outstanding work ethic – we're grateful to have her on our team! If you need anything else, feel free to reach out. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Jackie Raihl

June 15, 2024

5  out of  5
rating by Jackie Raihl
"Working with Julie Holmes was nothing short of amazing. She answered all of our MANY questions, helped us feel comfortable about both our home and auto insurance, and walked us through each step of the process. I HIGHLY recommend working with her!"
We responded:
"Jackie, your positive feedback about working with Julie is truly appreciated! We're pleased to hear that she provided exceptional service, answered all your questions, and guided you through your home and auto insurance needs. If you have any more questions or insurance needs in the future, feel free to reach out to our office. Thank you for recommending us! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Tonya Sparks

May 31, 2024

5  out of  5
rating by Tonya Sparks
"Jolene has been fantastic to work with...I'm a novice when it comes to insurance and she has been really patient, kind, informative and understanding."
We responded:
"Tonya, we are so happy to see your praise about Jolene! She really does ensure our clients are educated and empowered! We really are lucky to have her on the team. Should you need anything else, please feel free to reach out! Thank you for choosing our team! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Teri

May 15, 2024

5  out of  5
rating by Teri
"ATTENTION TO DETAIL & ACCURACY‼️‼️ I've been with them for over 15 years. Customer service is immaculate"
We responded:
"Teri, we're ecstatic to have had the opportunity to serve you for over 15 years! Your emphasis on our attention to detail and accuracy means the world to us. We're pleased to hear that you find our customer service immaculate. Thank you for your continued trust and loyalty! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Quotesha Webster

May 14, 2024

5  out of  5
rating by Quotesha Webster
"Great customers service! Im satisfied. Lovely talking to them. Thank you"
We responded:
"Quotesha, we're thrilled to hear you had a great experience with our team! We're pleased you found our customer service satisfactory and enjoyed talking to us. Thank you for your positive feedback, and we look forward to assisting you further in the future! - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Mikhail Whitworth

April 14, 2024

5  out of  5
rating by Mikhail Whitworth
"I was searching for a quote for my family. Rebekah Barnett explained EVERYTHING to me. I purchased a policy that I feel good about. You can always buy a policy online. But having an agent hold your hand through the process is so much better. I feel confident now. Rebekah's customer service has me recommending her to my friends and family."
We responded:
"Mikhail, thank you so much for sharing your positive experience with Rebekah! It's fantastic to hear that she took the time to explain everything thoroughly and that you now feel confident about your policy. At Trey Rhodes Agency, we believe in the importance of personalized service, and it sounds like Rebekah provided just that. We're grateful for your recommendation and thrilled to have earned your trust. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help. - Trey Rhodes - State Farm Insurance Agent"
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Willow Godfrey

April 2, 2024

5  out of  5
rating by Willow Godfrey
"I shopped around auto insurances for about 6 months, forgetting about it when I got busy then picking it back up again months later having forgotten everything I'd done so far. Rebekah texted me my quote when I first spoke to her so that it would be easy for me to come back to it, and when I messaged back four months later she remembered EVERY detail of our conversation previously so that we were able to easily dive back in and sign me up for coverage. That's a top tier agent!"
We responded:
"Willow, thank you for your kind words and recognition of Rebekah's exceptional service. We understand how important it is to have a seamless experience when shopping for insurance, and we're thrilled that Rebekah's dedication and attention to detail made the process smooth and straightforward for you. We appreciate your business and look forward to serving you in the future. - Trey Rhodes - State Farm Insurance Agent, Newnan, GA"
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Roger Edmunds

January 7, 2024

5  out of  5
rating by Roger Edmunds
"We were completely exposed and risking half a million - the biggest C.Y.A catastrophe we’d ever faced. Then we put our details into a website and unknowingly entered the insurance matrix. Simultaneous calls from All-50-States and no one could help us. Zebras and Hippos were chasing us. Our Mutual Liberties were in peril and Farmers were Regressive to the point of a Nation-Wide crisis. Then we met Emily, sweet, unfazed, and an expert who got us all the cover we could want at a very reasonable rate. Only one other provider would cover us and the constraints were hideous. Emily made it simple. Take the red pill, get offline, go with the biggest insurer in the nation and call Emily."
We responded:
"Roger, we are grateful for your kind words and thrilled to hear about your positive experience with Emily. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Emily exceeded your expectations."
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Megan Quinan

December 18, 2023

5  out of  5
rating by Megan Quinan
"Joshua was extremely helpful in a time that was very stressful and overwhelming for me. He explained everything so clearly and made sure that I understood everything about my policies and why State Farm structures their policies in certain ways to benefit the customer. Joshua was a pleasure to speak with -- he is so friendly and personable. I would highly recommend Joshua if you are in the market for insurance!"
We responded:
"Megan, thank you for your fantastic feedback! We're thrilled to hear that Joshua provided you with such helpful and clear explanations during a stressful time. His commitment to ensuring you understand your policies and how they benefit you is truly commendable. Being friendly and personable is at the core of our service, and we're delighted that Joshua exemplified these qualities. Your recommendation means a lot to us. If there's anything more we can assist you with or if you have any further questions, please feel free to reach out."
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Tiana Smith

December 12, 2023

5  out of  5
rating by Tiana Smith
"State Farm is the BEST insurance company I ever dealt with!!! I love them . Ms. Rebekah B Barnett Is the sweetest and most helpful agent I know. She always helpful , and give me the best quotes. Thank you State Farm."
We responded:
"Tiana, thank you so much for your kind words! We are glad to hear that you were so impressed with the service you received from Rebekah. Our office is here for you whenever you need us and is grateful you have chosen us to help protect what matters most."
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Cat Lock

July 12, 2023

5  out of  5
rating by Cat Lock
"No words can really give a description of how this place is! No matter what I have happening, Austin has been the one! With teen drivers, who have their own policies, they went above and beyond for them! Even with our daughter looking for another vehicle, I can call and get an immediate quote on it. Asking questions on what's the best, they are 100% honest on the answers they give. If they don't know, the find it for you! When my son had his accident, I immediately contacted them, and the next day, it was being handled! Austin was there every step of the way! Having motorcycles, we had to find a place that understood what we needed, and we didn't hesitate to give them a callafter purchasing them! When my other son got his motorcycle, Rebekah was absolutely amazing on getting him set up on his own personal policy! He adores her and she is always there to help! There have been times where I have sent an email to either ladies, and I will have a response within an hour or less. Many places I have dealt with, in the past, have mostly felt stiff.. I felt I was just another name on their screen. Here, when I call, or when when I have come in to the location, I have always felt like stepping into family! From the far left conversations to sharing family stories, I've never felt anything less than human here. So, from Rebekah, to Heidi, to my PATIENT contact friend Austin, you can't go wrong here! Of, and NO ONE has been able to come close to the rates we have through them! So if your looking for an atmosphere of calm, laughs, and family... here is where you want to be! ~Cheers~"
We responded:
"Hi, Cat! Thank you for the shoutout for Austen! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Robert Bell

April 14, 2023

5  out of  5
rating by Robert Bell
"I had the extreme pleasure of recently working with Emily Pauley of the Trey Rhodes State Farm Agency in Newnan Ga! I had a need develop for some additional coverage that I could not find. My current carrier where I have been a customer for decades could not help me. I also talked with several other carriers both large and small who could not help. A relative referred me to Emily. She reached out to me and within a few days I had the coverage I needed! I am now in the process of moving a substantial amount of my business to Emily and StateFarm! Emily knows her business well! She is pleasant and helpful! She fully explained her products and was able to answer numerous questions without hesitation! She was timely and met her follow up commitments without exception!! In today’s business world it is very refreshing to work with someone who enjoys their job and it shines through in every thing she does! I would highly recommend Emily! Sent from my iPhone"
We responded:
"Thank you, Robert, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Emily, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Jas Ohaya

March 1, 2023

5  out of  5
rating by Jas Ohaya
"Joshua was EXTREMELY helpful! His customer service is definitely a 10/10! He explained to me the coverage options and provided me with better coverage than I had before and also explained why it was more beneficial. Full transparency and that I can appreciate in these days. Thank you so much Joshua! I appreciate your help this morning and I highly recommend him and this team for the services they offer!!"
We responded:
"Jas, we’re so glad to hear how Joshua was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
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Kevin Tully

February 22, 2023

5  out of  5
rating by Kevin Tully
"Outstanding service"
We responded:
"Kevin, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Glenn Roley

February 9, 2023

5  out of  5
rating by Glenn Roley
"Very helpful and professional people. Always pleasant to talk to."
We responded:
"Glenn, thank you! We appreciate your trust in us to take care of your insurance policies."
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Kylie Ellis

January 15, 2023

5  out of  5
rating by Kylie Ellis
"Always had a great experience any time I called. I worked with Emily frequently and she was always prompt and hardworking! Assisted me in any way she could; she even provided some State Farm agents for us to look up for our move which I greatly appreciated! Had a great experience with them during our time in Newnan."
We responded:
"Thank you for the five-stars for Emily, Kylie! We pride ourselves in providing great customer service and we're happy to hear she was able to do just that for you. Please reach out if you need anything."
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Elise Pauley

December 15, 2022

5  out of  5
rating by Elise Pauley
"Emily has a done great job getting me home insurance and bundling my services. She has made the process smooth and seamless."
We responded:
"Elise, thank you for taking the time out of your day to leave us a review! We love hearing about how Emily provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Yvette Johnson

December 14, 2022

5  out of  5
rating by Yvette Johnson
"The staff is so amazing. Every time I call for any reason they make you feel like family and always go out of their way to make sure you are taken care of and all your questions are answered. Brandy I feel like is my sister and best friend! Love this office"
We responded:
"Yvette, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Echo Roo

November 27, 2022

1  out of  5
rating by Echo Roo
"Started out good. Trey is super nice. Kept going up on Rates. Rose who answers the phones is absolutely horrible. She will get nothing done and will waste your time. She thought she had me on hold and said some slick remarks about the age of my vehicle. People drive what they can afford. That hurt my feelings. Might be time to switch agencies. Overall, everyone has has been helpful except Rose"
We responded:
"Mr./Ms. Echo Roo- sincerest apologies from the Trey Rhodes team. Please know that it is always our goal to provide prompt and professional service. At your earliest convenience, reach out to the office at 770-253-2055 – option 3-- ask for Trey Rhodes or the office manager, Heidi, as soon as possible. We would like to personally apologize to you. We appreciate the feedback and the opportunity to make this right for you."
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Christiana Farish

November 23, 2022

5  out of  5
rating by Christiana Farish
"Karrie was very helpful and kind! I highly recommend her services."
We responded:
"Thank you for the five-stars, Christiana! We're happy to hear that Karrie was able to provide a great experience!"